Returns
At Deen Range, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 14-day returns policy.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return, please contact our customer service team by email at info@deenrange.com within 14 days of receiving your order. Our team will provide you with instructions on how to return your item and the address to ship it to.
Please note that the cost of return shipping is the responsibility of the customer. We recommend using a trackable shipping service or purchasing shipping insurance as we cannot guarantee that we will receive your returned item.
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
We do not accept returns or exchanges on custom or personalized orders.
If you have received a damaged or defective item, please contact our customer service team immediately by email at info@deenrange.com. We will provide instructions on how to return the item and will ship a replacement to you at no additional cost.
Please note that our returns policy applies to online purchases only. If you have any questions or concerns about our policy, please contact our customer service team by email at info@deenrange.com.